Stopped by on a Sunday afternoon for a battery test and needed a new battery. Purchased battery and as the employee helping me starts to leave to install the assistant manager tells him to help the other customers in line and goes on her break while a dozen or so people are waiting. As he helps them more and more people keep coming in and he keeps waiting on them. Over half an hour goes by before she comes back then waits another 15 minutes to let him proceed with the install. Customer service is definitely not her strong suit. Don't stop here for a battery unless you have lots of time to kill.
All USA
Stopped by on a Sunday afternoon for a battery test and needed a new battery. Purchased battery and as the employee helping me starts to leave to install the assistant manager tells him to help the other customers in line and goes on her break while a dozen or so people are waiting. As he helps them more and more people keep coming in and he keeps waiting on them. Over half an hour goes by before she comes back then waits another 15 minutes to let him proceed with the install. Customer service is definitely not her strong suit. Don't stop here for a battery unless you have lots of time to kill.