We sent our module over to theme exactly how they asked it to be sent . the package was signed for at there office and a week later they said they never received it and blamed fed ex. I called fed ex and they said they scan all the packages once they arrive. The bigger problem is there customer service I called and left messages for three consecutive days multiple times to reach there manager and no response . I wish we would have read these reviews before we sent our module out. Terrible customer service all the manager had to do was return a phone call. if you can use some other company do it these guys are terrible.
We sent our module over to theme exactly how they asked it to be sent . the package was signed for at there office and a week later they said they never received it and blamed fed ex. I called fed ex and they said they scan all the packages once they arrive. The bigger problem is there customer service I called and left messages for three consecutive days multiple times to reach there manager and no response . I wish we would have read these reviews before we sent our module out. Terrible customer service all the manager had to do was return a phone call. if you can use some other company do it these guys are terrible.