I place my order November 28, 2017. The first ring I purchased (my favorite), was the Round Cut Three-Stone Filigree Engagement Ring with Crown Accents
SKU: JR8413
PICTURE BELOW.
CAUTION: This ring is extremely top heavy. The size I ordered in, is the only size I wear on this particular finger. Return to be resized, that failed. The ring continued to topple over to the side. I expressed my fear to customer service that if I went down another size, I would not be able to fit over knuckle. Customer service (Kat) was nice enough to offer me another ring choice that wasn't so "top heavy" but in the three stone category. I thought that was a great idea and very thoughtful because after the first resizing you do, you are not allowed to return the ring for a refund, so having the option to pick another ring was a win in my books. So, Kat help order my exchanged that I just now received today (January 24, 2018) notifying me that because I was exchanging it for a less value ring a refund was going to be issued to me. I quickly learned a few days later after calling back that a mistake was made and no refund would be given. So, I have a ring that still doesn't fit, that cost way less in value that I paid for and no refund. I have to say, it has been an experience I will not ever want to go through. I hope anyone who purchases from here uses extreme caution and make sure you research before.
I place my order November 28, 2017. The first ring I purchased (my favorite), was the Round Cut Three-Stone Filigree Engagement Ring with Crown Accents SKU: JR8413 PICTURE BELOW. CAUTION: This ring is extremely top heavy. The size I ordered in, is the only size I wear on this particular finger. Return to be resized, that failed. The ring continued to topple over to the side. I expressed my fear to customer service that if I went down another size, I would not be able to fit over knuckle. Customer service (Kat) was nice enough to offer me another ring choice that wasn't so "top heavy" but in the three stone category. I thought that was a great idea and very thoughtful because after the first resizing you do, you are not allowed to return the ring for a refund, so having the option to pick another ring was a win in my books. So, Kat help order my exchanged that I just now received today (January 24, 2018) notifying me that because I was exchanging it for a less value ring a refund was going to be issued to me. I quickly learned a few days later after calling back that a mistake was made and no refund would be given. So, I have a ring that still doesn't fit, that cost way less in value that I paid for and no refund. I have to say, it has been an experience I will not ever want to go through. I hope anyone who purchases from here uses extreme caution and make sure you research before.