If I could give them a zero I would! Worst bank ever, worst customer service I have ever encountered at any establishment. I went into the bank today with my wife to ironically close the account because my wife is tired of the rude unprofessional attitudes at any location of Bank of America but this one is absolutely the worst ever. They helped someone before me and then when I asked about it the two women that work in there got an attitude with me. I was not even greeted when I walked into the bank. They were very rude and very up noxious and engaged me in a screaming match in the middle of the bank which was extremely embarrassing and uncalled for, all I asked for was her name and the woman's name that said she would help us but helped someone else instead that came after us. I intend to take this to the corporate level but as for now I will just give them the 1 rating that they deserve
All USA
If I could give them a zero I would! Worst bank ever, worst customer service I have ever encountered at any establishment. I went into the bank today with my wife to ironically close the account because my wife is tired of the rude unprofessional attitudes at any location of Bank of America but this one is absolutely the worst ever. They helped someone before me and then when I asked about it the two women that work in there got an attitude with me. I was not even greeted when I walked into the bank. They were very rude and very up noxious and engaged me in a screaming match in the middle of the bank which was extremely embarrassing and uncalled for, all I asked for was her name and the woman's name that said she would help us but helped someone else instead that came after us. I intend to take this to the corporate level but as for now I will just give them the 1 rating that they deserve