Dr. Zellner is very knowledgeable and the special hormone cream she helped me with is amazing. However, the staff response time is terrible , I have never had such poor customer service and lack of follow up. I have have been trying for several days now to get a scrip refill and cannot even get a live person on the phone. My messages remain unresponded to, this has happened more than once and I feel I will be forced to change doctors because of the support team.
Dr. Zellner is very knowledgeable and the special hormone cream she helped me with is amazing. However, the staff response time is terrible , I have never had such poor customer service and lack of follow up. I have have been trying for several days now to get a scrip refill and cannot even get a live person on the phone. My messages remain unresponded to, this has happened more than once and I feel I will be forced to change doctors because of the support team.