Emerald Coast Eye Care: Dr. W. Payton Patterson, O.D.

Eye Exam was fantastic! EXTREMELY DISSATISFIED WITH GETTING GLASSES THERE!!!! CROOKS!! Here's my story...When I went in for my exam I was asked if I'd considered progressive lenses. I told the dr I was concerned about motion sickness which she agreed some people can get from them but said they may work out for my vision and said I should at least consider it as an option at some point. The gentleman fitting me for glasses was a bit more pushy and convinced me with the guarantee that I could bring them back to exchange them within 30 days of trying them if I was not happy with them for any reason. The progressive lenses cost me an additional $125 bringing my out of pocket cost (after insurance paid there portion) to $500 for my glasses. I did have issues with motion sickness just like I thought I would so I brought them back within the 30 days to have them switched to regular lenses. No problem with that. What they did not mention to me when they were convincing me to at least try the progressive lenses was that they would not reimburse me any of the $125 I had to pay to get the lenses I didn't really want in the first place.