I've been renting from Hertz rental for yrs. Most of my experiences have been great. One of my worst was when I had gotten charged for smoking $100 when no one smoked. Ashes got on the vehicle from the fire works I attended, and if any smoke smell it came from folks smoking around the car. This last incident I had gotten an upgrade because of the shortage of cars. It had baby roaches in it a lot. But this gentleman that I returned the car too went far and beyond to male it right. This gave me a different outlook on hertz him alone. Wish I had his name black African American gentleman that kinda floats around to other stores.
I've been renting from Hertz rental for yrs. Most of my experiences have been great. One of my worst was when I had gotten charged for smoking $100 when no one smoked. Ashes got on the vehicle from the fire works I attended, and if any smoke smell it came from folks smoking around the car. This last incident I had gotten an upgrade because of the shortage of cars. It had baby roaches in it a lot. But this gentleman that I returned the car too went far and beyond to male it right. This gave me a different outlook on hertz him alone. Wish I had his name black African American gentleman that kinda floats around to other stores.