HORRIBLE!! Horrible and deceptive business. I needed one toilet cleared on a Sunday for my tenants. The first and only thing the representative on the phone cared to explain was it would be billed "double time" because it was Sunday. The plumber who came to my home simply used a plunger to drain the toilet. That cost me $240. Furthermore, he advised my tenants to discard used toilet paper in the wastebasket as the septic tank would not accept paper. They did. The very next day they had the same problem. I called them back and was told it would be billed as another visit. I could not believe the audacity since the first problem was never fixed AND I paid double!!! I called a much more reputable company, Mr. C's Plumbing, who came out at 10:00 that night and cleared a backup drain that was clogged and was located in full view for the plumber from JW, but never checked. All I can say to any prospective customer is steer clear of these guys, they are full of ....
HORRIBLE!! Horrible and deceptive business. I needed one toilet cleared on a Sunday for my tenants. The first and only thing the representative on the phone cared to explain was it would be billed "double time" because it was Sunday. The plumber who came to my home simply used a plunger to drain the toilet. That cost me $240. Furthermore, he advised my tenants to discard used toilet paper in the wastebasket as the septic tank would not accept paper. They did. The very next day they had the same problem. I called them back and was told it would be billed as another visit. I could not believe the audacity since the first problem was never fixed AND I paid double!!! I called a much more reputable company, Mr. C's Plumbing, who came out at 10:00 that night and cleared a backup drain that was clogged and was located in full view for the plumber from JW, but never checked. All I can say to any prospective customer is steer clear of these guys, they are full of ....