I have been on hold for over an hour an 15 minutes. At 20 minutes someone told me to please remain on hold and they will be with me in a minute. This is ridiculous and unprofessional. I understand you may be busy, but at least reassure the person on hold you will be with them when you get a chance.
All USA
I have been on hold for over an hour an 15 minutes. At 20 minutes someone told me to please remain on hold and they will be with me in a minute. This is ridiculous and unprofessional. I understand you may be busy, but at least reassure the person on hold you will be with them when you get a chance.