i wish i could give less than one star. if you're looking for a mechanic that you can trust, keep looking. I went in on 8-1-16 for an oil change and asked them to check my a/c. they were quick. i liked that. less than a half hour after i got there, i was called into the garage. Stuart showed me my door handle. he claimed that all the tech did was open the door and it broke off in his hand. I'm OK with that except that it was broken in two places. the door handle was broken off, not just broken. he wanted to charge me for replacing the handle. that's not even the bad part. he would take absolutely NO responsibility and tried to blame it on my "old, beat up car" (that's a quote). my car is a little older (2004). it is NOT beat up. i take very good care of my car. if he had taken responsibility for what had happened and fixed it, i would have been a loyal customer. there's nothing worse in the world of business than not taking responsibility for your actions, good or bad. there were also jobs performed that i did not ask for. again, not good business. i will never take my car there again. this place is not trustworthy and i suggest you find someone else to work on your car too. there's a place right across the street, Bob's on Canal St, Gary's a block or two north...anyone but stuart!
All USA
i wish i could give less than one star. if you're looking for a mechanic that you can trust, keep looking. I went in on 8-1-16 for an oil change and asked them to check my a/c. they were quick. i liked that. less than a half hour after i got there, i was called into the garage. Stuart showed me my door handle. he claimed that all the tech did was open the door and it broke off in his hand. I'm OK with that except that it was broken in two places. the door handle was broken off, not just broken. he wanted to charge me for replacing the handle. that's not even the bad part. he would take absolutely NO responsibility and tried to blame it on my "old, beat up car" (that's a quote). my car is a little older (2004). it is NOT beat up. i take very good care of my car. if he had taken responsibility for what had happened and fixed it, i would have been a loyal customer. there's nothing worse in the world of business than not taking responsibility for your actions, good or bad. there were also jobs performed that i did not ask for. again, not good business. i will never take my car there again. this place is not trustworthy and i suggest you find someone else to work on your car too. there's a place right across the street, Bob's on Canal St, Gary's a block or two north...anyone but stuart!