South Miami Hospital | Baptist Health South Florida

This place is the poorest excuse for a medical institution. You are better off going to Memorial Hospital or another well established medical facility where their staff had a reputation for customer service. STAY AWAY FROM NICOLE THE EMERGENCY ROOM SUPERVISOR!!!! Absolutely the rudest professional I have ever come across. She will get her director involved, and switch up her approach towards you so that she seems she is in the right. If you ask how many people are in front of you, they will tell you they cannot answer you, though they gave you an answer one hour before. Also they will make smart remarks, such as " that is what we are here for", mocking their patients in pain. While I was in the waiting room, A patient was choking and crying claiming they were in pain, and each and everyone of the staff members just sat and watched until a patient complaint, saying "aren't you going to do something, this is inhumane" which at that point, the medical staff finally saw it fit to ask him if there was something that they can do . Lastly, the reviews about the wait times is no exaggeration. You will be waiting a while, as they just do not have man power. There are only a couple of doctors working in the whole emergency room. At that point, Urgent Care or a facility like this would be your best bet. Absolutely stay away from this medical institution if you can, and if you cannot, the best of luck to you ! Again, stay away from NICOLE the Emergency Room Supervisor! Stay blessed!